Fast Replies. Full Data Capture. Automatic Closing.
By a marketing, data, and automation specialist with 10+ years of experience — including work with brands like L'Oréal, Reebok, 3M, and HomePro, plus real experience teaching organizations to use Generative AI. A live client bot answers 100% of chats on its own during peak hours, with zero staff watching — see the real numbers below.
Every Morning You Open LINE OA to Hundreds of Messages
Answering Until Your Hands Shake
Hundreds of messages pile up overnight. You end up answering them yourself, terrified of missing an order.
The Team Helps, But Chats Still Slip Through
Even with the whole team pitching in to answer, some chats still fall through the cracks — and some customers wait so long they just buy from a competitor instead.
Data Scattered Everywhere
Customer info is scattered across chats — someone has to manually copy it into a spreadsheet, every single day.
An Assistant That Never Sleeps, Never Forgets, Never Misses a Customer
Replies within seconds in a tone that matches your brand, 24/7. Handles repeat FAQ professionally, captures customer data straight into Google Sheet or CRM, and alerts you the moment an order comes in — all connected through n8n, with zero code required.
Core Promises
- Replies within seconds, in a tone that matches your brand, 24/7
- A professional flow for handling repeat questions
- Customer data captured into Google Sheet or CRM automatically
- Instant order alerts via LINE, Messenger, or email
- Connected to your back office via n8n — zero code required
How This Compares to a Typical Chatbot
Most businesses either answer manually — checking LINE and Facebook between other tasks, replying whenever someone gets free — or use a templated keyword-trigger bot that matches exact phrases and gives a canned answer, or nothing, the moment a real customer asks something slightly different.
This service is built to actually understand the question, not just match keywords — and when it genuinely can't verify something (stock on hand, a booking date, an account balance), it escalates to a human instead of guessing. That one difference is what stops a chatbot from quietly giving wrong answers.
Every delivery ships with a live KPI dashboard — % self-handled, response time, admin hours saved — so you're not taking our word for how well it's working. A live client bot has hit 100% self-handled during peak hours with zero staff watching.
The Real Components Behind Your Chatbot
Replies in natural conversation, not a rigid button menu — auto-detects and replies in Thai, English, Chinese, or French with no extra setup needed; a customer messaging at 2am still gets an instant reply
For anything it can't verify itself (room availability, stock, exact pricing) it hands off to a staff member instead of making up an answer — preventing a wrong bot answer from destroying customer trust
Connects everything behind the scenes and we maintain it — you never touch code
Name, phone, and interest logged into your Sheet or CRM on every conversation — nothing typed in by hand later
Pings you via LINE, Messenger, or email the moment an order or hot lead comes in — no need to keep opening the chat to check yourself
The same bot works across LINE OA, Facebook Messenger, or your own website
The bot never loops the same reply, and there is no case where a customer messages in and gets nothing back
A dashboard in your own Sheet showing % self-handled, response speed, and admin hours saved
Built to be edited or extended later, not pieced together to just barely work
The Path to Go-Live
Free Consult + FAQ & Prompt Building
A free 15-minute call to understand your needs, then we gather your FAQ and build a prompt tuned to your target customers.
Connect Platforms & Data Systems
We connect LINE, Facebook, or Instagram to your Google Sheet, Supabase, or CRM.
Real Testing, Delivery & Support
Tested against real conversations, refined for accuracy, then delivered with a usage guide and post-install support.
What You'll Need to Provide
- Basic business info — what you do, what you sell, who your customers are
- A list of questions your customers ask most often (FAQ)
- Product/service details you want the bot to know
- Which platform(s) you want the bot on (LINE, Facebook, etc.)
- Any backend system you want it connected to (Google Sheet, CRM, etc.)
If your customers "message late at night or on a day off, then wait until someone's free to reply" — that's exactly the problem this service is built to solve. Message us for a free 15-minute chat before deciding — no obligation.
Who Benefits Most From This
Online stores & high-volume LINE/Facebook SMEs
- Fast, accurate replies, tested through multiple rounds before reaching real customers — not left to bot trial-and-error on live customers
- A live client bot hit 100% self-handled during peak hours, no staff needed watching
- Non-technical teams get a full guide plus Zoom training
Clinics, agencies & mid-to-large organizations
- Clinics/fitness: real conversations audited regularly to catch issues before they affect customers
- Agencies: a real measurement system to report numbers to your own clients, not just a bot handed off
- Mid-to-large orgs: every system checked before go-live, connecting LINE OA, Facebook, and CRM — to catch the points that commonly break at launch
Who This Is NOT For
- You get only a handful of chat messages a week — a bot doesn't pay for itself yet, just reply yourself for now
- You need the bot to make payment or high-stakes decisions with zero human review — every package here escalates instead of deciding, by design
- You need a full back-office/multi-branch system, not just the chat layer — see our Workflow Automation or AI Engineering at Scale service instead
Is Your Chat Inbox Screaming For Help?
You're Working Directly With the Person Who Builds It
Sarunjade
AI Automation Consultant
- AI Automation Consultant based in Bangkok, building AI chatbots, workflow automations, and operational systems for Thai SMEs since 2024
- Built LINE and Facebook Messenger AI assistants with human handoff, OCR-based document automation, and CR-OS3 — a multi-tenant car-rental operations SaaS platform, built end-to-end
- 5+ years in data analytics and performance marketing before automation: Prudential Life Assurance, Generali Thailand, Pomelo Fashion, aCommerce — SQL/Power BI dashboards for insurance underwriting and retention, GA4/GTM funnel analysis, paid media optimization across Southeast Asia
- Delivered a 2020 e-commerce campaign with a 10x sales lift and 25x ROAS
- That data background is why every system ships with logging, KPI tracking, and a feedback loop — not just working code
- Master of Marketing, University of Auckland
- 20+ SME clients delivered across hospitality, retail, clinics, solar, insurance, and food manufacturing
Real Numbers From a Live Client Bot
From a mid-size resort client — the 100% figure held both the first 13 days after go-live and the following week, not a one-off — and it comes from the same dashboard you get in the Max package, not a projection. One additional figure below (admin hours saved) is a preliminary estimate, not yet independently confirmed.
Measured Results
Beauty Clinic — Catching Issues Before They Reach Customers
Before delivery, this bot passed 29 real test cases covering every function. After going live, real conversations between the bot and customers are audited on an ongoing basis — that process caught 2 real issues before they could affect customers more broadly. (Note: this bot was built and proven to work — the client has currently chosen to pause it and answer manually for now.)
E-Commerce — 9/9 Regression Tests, Faster Replies, Repeat Orders
An AI + product-search system for one client passed 9 out of 9 regression tests before delivery, and replied over 500 milliseconds faster after 8 rounds of accuracy tuning — the same client immediately placed a repeat order worth 59,000–78,000.-.
Which Package Do You Need?
Chatbot Packages
Starter — Discovery Tier
For stores that want to start using a chatbot without a big investment. Does not include CRM integration, hot-lead routing to your sales team, or a large knowledge base — those start at Pro.
- AI chatbot answering FAQ automatically, up to 20 questions
- Set up on LINE OA or Messenger (1 platform)
- Brand-tone tuning + usage guide
- Delivered in 3 days · 1 revision · 7-day support
Pro — Full Chatbot Build
For SMEs that want an assistant to answer chats and capture orders automatically.
- Everything in Starter + unlimited FAQ
- Full knowledge of your products/services, not just FAQ
- Automatic order capture — no manual typing
- Instant alerts on every new activity
- Connects to Google Sheet or your CRM
- Hot-lead screening — alerts your sales team the instant a ready-to-buy customer shows up
- Delivered in 7 days · 2 revisions · 14-day support
Max — Full System
For mid-to-large businesses that want a complete system — accuracy, reliability, and measurable reporting, all in one.
- Everything in Pro + remembers earlier conversation context and never guesses — hands off instantly on anything needing real data (pricing, stock, availability)
- Full backend automation: from message received through status updates
- Connects multiple systems at once: website, CRM, Google Calendar API
- Smart staff alerts — filters out generic greetings first, pings you only for real leads
- Self-healing background systems — auto-retries failed steps before customers ever notice
- KPI dashboard in your own sheet (% self-handled, response time, admin hours saved → ROI)
- Your own issue-report form + status page to track fixes in progress
- Zoom team training
- Delivered in 14 days · 3 revisions · 30-day support
- 🎁 Free 1-month After Service (worth 3,900.-)
Add-Ons & Ongoing Support
Support Options After Delivery — Your Choice
No retainer is forced on you. Every package already includes a post-install support window (7-30 days); after that, pick whichever of these three fits.
Everything You Need to Know
Zero Risk. Guaranteed Delivery.
If the system doesn't reduce your workload or doesn't meet what we agreed, we'll fix it free until it works, or refund part of the fee per the contract terms.
Get Started Today
Tell me what you need — I'll get back to you within 24 hours.